Refund policy

All of our stamps are custom-made to order and are therefore non-returnable and non-refundable except in cases of a defect or an error on our part.

If your stamp arrives damaged, defective, or does not match the specifications you submitted, please contact us within 7 days of delivery. To process your claim, we'll ask for a photo of the issue and your order number.

For valid claims, we'll offer you the choice of a full refund or a replacement stamp at no additional cost.

We are not responsible for errors in the design or dimensions submitted by the customer, so please double-check your order details before submitting.

For any questions, contact us at ordering@huiroshop.com